Privacy Policy

Last Updated: August 16, 2026

At Secure Checkout Portal, operated by Luca Heinze, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase through https://skincare-shark.com/.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect information such as:

Your name
Billing and shipping address
Email address
Telephone number, where provided
Order and purchase information
Payment-related information
Account information, if you create an account
Information you provide when contacting customer support
Technical information relating to your device and website usage

We only collect information that is reasonably necessary to operate our website, process orders, provide customer support, and improve our services.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Process payments
Arrange shipping and delivery
Provide customer support
Communicate with you about your orders
Maintain and administer your customer account
Prevent fraud, abuse, and unauthorized transactions
Maintain the security of our website
Improve our website, products, and services
Comply with applicable legal and regulatory obligations

We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

3. Payment Information

Payments may be processed through third-party payment providers.

We generally do not have direct access to complete payment card details when payments are processed by an external payment provider. Payment providers may collect and process payment information in accordance with their own privacy policies and applicable legal requirements.

4. Shipping Information

To fulfill your order, we may share the information necessary for delivery with shipping and logistics providers.

This may include your name, delivery address, contact information, order details, and information necessary to track and deliver your package.

5. Website and Technical Information

When you visit our website, certain technical information may automatically be collected.

This may include:

IP address
Browser type
Device type
Operating system
General location information
Pages visited
Referring website
Date and time of access
Website interactions

This information may be used to maintain website security, prevent abuse, improve performance, and understand how visitors use our website.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember preferences, maintain shopping and checkout functionality, improve performance, analyze website usage, and support marketing activities where applicable.

For more information, please see our Cookie Policy.

7. Third-Party Service Providers

We may work with trusted third-party service providers that assist us with operating our website and business.

These providers may include companies involved in:

Website hosting
Payment processing
Order fulfillment
Shipping and logistics
Website security
Analytics
Customer support
Marketing and advertising

These providers may only process personal information as necessary to provide their services or as otherwise permitted by applicable law.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on the nature of the information, the purpose for which it was collected, our business requirements, and applicable legal obligations.

Certain information relating to orders and transactions may need to be retained for longer periods to comply with accounting, tax, legal, or regulatory requirements.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. International Data Transfers

Because we operate an online store and may use service providers located in different countries, personal information may be processed or transferred internationally.

Where required by applicable law, we take appropriate measures to ensure that international transfers of personal information are conducted in accordance with applicable data protection requirements.

11. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information where legally permitted
Request restriction of certain processing
Object to certain processing
Request portability of certain information
Withdraw consent where processing is based on consent
Lodge a complaint with a competent data protection authority

To exercise applicable privacy rights, please contact us using the details below.

12. Children’s Privacy

Our website is not intended for children who are not legally permitted to use online shopping services without parental or guardian involvement.

We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or how we process personal information, please contact us:

Luca Heinze
Weimarische Str. 25
10715 Berlin
Germany

Email: info@skincare-shark.com

Website: https://skincare-shark.com/