Terms & Conditions
Last Updated: August 16, 2026
These Terms & Conditions govern your use of https://skincare-shark.com/ and any purchase made through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions.
1. About Us
The website is operated by:
Luca Heinze
Weimarische Str. 25
10715 Berlin
Germany
Email: info@skincare-shark.com
Website: https://skincare-shark.com/
2. Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.
You must not use our website in a way that could damage, disable, overburden, or interfere with the operation or security of the website.
We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, website, or services.
3. Products
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and up to date.
However, product packaging, appearance, availability, and other details may occasionally differ from images or descriptions shown on the website.
Products are subject to availability.
We reserve the right to limit quantities or discontinue products at any time.
4. Orders
When you place an order, you are making an offer to purchase the selected products.
After submitting your order, you will receive an order confirmation acknowledging receipt of your order.
An order is considered accepted once we have confirmed the order and/or processed the payment, unless we notify you otherwise.
We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product availability issues, or other circumstances affecting our ability to fulfill the order.
If an order is cancelled after payment has been received, the applicable amount will be refunded.
5. Prices and Payment
All prices displayed on our website are stated in the currency shown at checkout.
We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted.
Payments are processed through the payment methods available at checkout.
Additional taxes, duties, or import charges may apply depending on the destination and applicable law.
6. Shipping
We offer free worldwide shipping.
Delivery times are estimates and may vary depending on the destination, carrier, customs procedures, weather, delays, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
If an order cannot be delivered because an incorrect, incomplete, or invalid address was provided, additional costs associated with reshipping may be charged to the customer.
If a package is refused, not collected, or otherwise returned because the recipient failed to accept delivery, additional costs associated with reshipping may also be the customer’s responsibility.
Further information is available in our Shipping & Returns Policy.
7. Returns and Refunds
Our products are offered as part of a clearance / liquidation sale, and returns are generally not accepted.
However, this does not limit any mandatory consumer rights that cannot legally be excluded or restricted under applicable law.
If you receive a damaged, defective, or incorrect product, please contact us at info@skincare-shark.com so that we can review the matter and determine an appropriate solution.
8. Product Information and Responsibility
Customers are responsible for reviewing product information and ensuring that products are appropriate for their intended use.
Product information provided on our website is for general informational purposes and should not be considered medical advice, diagnosis, or treatment advice.
If you have questions about whether a product is appropriate for you, you should seek advice from a qualified healthcare professional where appropriate.
9. Intellectual Property
All content on our website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to us unless otherwise stated.
You may not reproduce, distribute, modify, copy, publish, or commercially exploit our website content without our prior written permission.
10. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites and services.
We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
11. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
We may temporarily suspend or modify the website for maintenance, security, updates, or other operational reasons.
12. Limitation of Liability
To the extent permitted by applicable law, we are not responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or services.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Nothing in these Terms & Conditions affects mandatory statutory rights that apply to consumers.
13. Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control.
This may include natural disasters, severe weather, war, government actions, strikes, transportation disruptions, customs delays, carrier disruptions, technical failures, or other circumstances beyond our reasonable control.
14. Privacy
Our collection and processing of personal information is governed by our Privacy Policy.
Our use of cookies and similar technologies is explained in our Cookie Policy.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will be published on this page and will include a revised “Last Updated” date.
Your continued use of the website after changes have been published constitutes acceptance of the updated Terms & Conditions to the extent permitted by applicable law.
16. Governing Law
These Terms & Conditions are governed by the laws applicable to the business and transaction, subject to any mandatory consumer protection laws that apply to you.
Nothing in these Terms & Conditions is intended to deprive consumers of mandatory rights available to them under the laws of their country of residence.
17. Contact
If you have any questions regarding these Terms & Conditions, please contact us:
Luca Heinze
Weimarische Str. 25
10715 Berlin
Germany
Email: info@skincare-shark.com
Website: https://skincare-shark.com/